How I work with clients

The most important part of my job is listening

With most clients, we meet or talk on the phone to discuss the scope and objectives of the project, the audiences and the timeframe.

During these conversations, I pick up your corporate or individual style and tone of voice, which I can then use in my work for you – particularly if I’m ghostwriting blogs or articles, or thinking about your messaging.

Having talked through the brief – whether it’s a website, a white paper or anything else – we agree the approximate number of hours or days the project will take (including meetings, research, reviews) and my daily/hourly rate.

We then stick to this agreed price unless the scope of the project changes. This approach means you know in advance how much your costs will be.

However, some clients have their own ways of doing things, and I’m always ready to discuss alternative ways of working.

I’m happy to work in your office or remotely.

“We've been happy to recommend Sarah's work to major clients in a number of sectors - from utilities and energy to education and financial services.”

Steven Mitchell, Tayburn April 15, 2016

"Thanks for all the help; it has been great working with you on the website and thank you for keeping us on schedule. Great site for the Scotland 5G Centre to allow us to maximise the benefits of 5G in Scotland."

Malachy Devlin, Interim Operations Director, Scotland 5G Centre July 7, 2020

If you’d like to discuss a specific project or ongoing communications support, contact me.